Co-Browsing Technology White Papers

Featured White Papers

Meeting the Challenges of Online Retail with Co Browse

Meeting the Challenges of Online Retail with Co Browse
For many retailers, in-store sales tactics are a given - a necessary tool to mold first-time customers into returning clients and a valuable opportunity to transform small sales into more significant purchases.

Co Browsing: Boosting Insurance Agent Productivity in Sales and Service

Co Browsing: Boosting Insurance Agent Productivity in Sales and Service
Insurance agents have all experienced the frustration of trying to help a customer onthe phone with an online application. Figuring out where the customer is on the site and guiding them through appropriate responses can be challenging.

7 Surefire Ways to Increase Sales Conversion Rates with Co Browse

7 Surefire Ways to Increase Sales Conversion Rates with Co Browse
Web presentations are a standard element of doing business today. Sales professionals are heavily reliant on demos, walk-throughs and PowerPoints to get their message across to potential customers

Upcoming Webinar

What You Don't Know About Your Customer Can Hurt You

Mobile Customer Service: Ten Reasons Co-Browsing Technology is a Crucial Component of Mobile Service Strategies
Join LiveLOOK on Wednesday, October 9 at 2:30 ET for a webinar on the importance of co-browsing to a company's mobile customer service strategy.

Featured Use Cases

Use cases: for Customer Service
Customer support. A customer requests help finding information or understanding on-site functionality. By co-browsing, a customer service agent quickly and accurately solves the customer's problem.

Presenter Use Cases for Customer Service
Product demos. A customer has questions about a product or service. A customer service agent shares his or her screen with the customer to visually present the answer, avoiding misunderstandings and quickly resolving any questions or concerns.